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Customer Service Advisor

Time Appointments Jobs


Posted by: Time Appointments
View all jobs from Time Appointments
Address: 2nd Floor, 3 Cromwell Court
St Peters Street
Ipswich
IP1 1XG
Contact Details: 01473 252 666
Date Posted 6th May 2008
Reference Code:
View Since Posting: 77
Salary: £12,000-£13,000
Vacancy Location: Romford
Full Description:
A Motor Insurance company in Romford is currently looking for Customer Service Advisors. You will be working in an inbound call centre dealing with policy queries and complaint handling.


The Role:
Reporting to the Customer Service Manager, this role will involve taking ownership of a client following on from the sale of a motor policy. The day to day responsibilities will include the processing of information verbally with customers, the ability to adhere to set procedures and guidelines and the delivery of a first class service to existing clients.

What we are looking for:
The ideal candidate will have a high level of customer service skills, be numerate, literate and accurate and be able to communicate at all levels. You will have a minimum of 12 months experience in a customer service environment.