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Desktop Support Technician - Finance & Resources

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Posted By: Triumph Consultants
Address:
Contact:
Date Posted: 14th Oct 2008
Salary: £18.00 ph Umbrella/Ltd co (estimated and tbc) or £14.63 ph PAYE (plus WTR/holiday pay)
Location: Ilford (IG1)
Reference Code: Redbridge 12600
Views Since Posting: 86
Full Description:

TCL/LJ 12600: Our client seeks a Desktop Support Technician for an assignment within its Finance & Resources division.

We are acting for a NE London based local authority

The post will be located in Ilford, IG1 and will be for 37.50 hpw, Mon-Fri, normal business hours.

This is anticipated to be, initially at least, a 6 month assignment.

Please note that under a special arrangement we have with a leading umbrella company, temps who elect to get paid under this route will receive, in addition to a higher hourly rate of pay, the following benefits which are not available under PAYE:

• tax benefits and allowances e.g. lunch and commuting costs
• free health cover
• free life cover
• free critical illness cover
• £20 in high street spending vouchers

Essence of role:

You will be engaged to provide 1st – 3rd line level support (including telephone duties at the helpdesk) and carry out local and on-site equipment installation and configuration. The role requires you:

• To maintain an up to date database on all service requests and actions taken to resolve them.

• To possess and maintain a high level of knowledge of hardware, software and operating systems used by the authority including proprietary applications

• To support remote networking technologies.

• Display a commitment to the highest level of service to the customers of ICT Services.

Candidate requirements (*indicates must be CLEARLY EVIDENT FROM YOUR CV, not just your covering letter, to avoid auto-rejection by client) include:

*Microsoft operating systems and application support accreditation

*Comprehensive and demonstrable practical hardware support experience, especially of PDA, desktop and server products

*Comprehensive and demonstrable practical knowledge of supporting Microsoft Windows NT, 2000, XP and Microsoft Office applications

*Possess first class problem solving skills up to 3rd level support in a busy working environment

*Experience of creating, managing and deployment of operating system and software builds

*Practical hardware and software installation, configuration and support experience

*Clean driving licence and use of a vehicle to travel between sites

UK local authority or other public sector experience advantageous, but not a prerequisite

Next Steps:

If you would like to be considered for the position please apply via this website, quoting the vacancy reference number.

Please do not apply for this position unless you meet the candidate requirements noted above.

We can only consider employing you through a limited company structure if adequate insurance arrangements are in place and if we can be satisfied that you are not in breach of managed service company legislation and regulations. Our standard settlement terms with contractors are monthly.

Whilst all CVs received will be examined in detail it is, we regret, no longer possible for us to reply automatically to all applicants, simply because of the volumes of vacancies and candidates now involved.

Please do not telephone us for progress reports on your application, but do feel free to email us in this respect. All emails will be replied to.

Triumph Consultants Limited: Please note that whilst this site is and will remain, one of our primary advertising outlets, we also advertise a selection of higher paid vacancies on our own website, where you can subscribe to an RSS feed, delivering details straight to your web browser.